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User Agreement

CADA Planet User Agreement
Effective Date: March 1, 2023
Last Updated: December 15, 2023

By accessing or using the CADA Planet platform, you agree to the terms outlined in this agreement. Please review the following terms carefully.


General Terms

  1. Acceptance of Terms
    By using our platform, you agree to abide by this User Agreement and related policies.

  2. Eligibility
    You must be at least 18 years old or meet the legal age requirement in your jurisdiction to access our services.

  3. Account Registration
    Provide accurate and truthful information when creating your account. Falsifying information may result in account termination.

  4. Account Security
    Maintain the confidentiality of your login credentials and notify us immediately of any unauthorized access.

  5. Platform Access
    We reserve the right to modify, suspend, or terminate the platform or any part of its services at our discretion.

  6. Prohibited Activities
    You are prohibited from engaging in illegal activities, fraud, or actions that may harm the platform or its users.


User Responsibilities

  1. Compliance with Laws
    Users must adhere to all applicable laws, regulations, and local rules when using the platform.

  2. Transaction Accountability
    You are responsible for verifying the accuracy of transaction details before proceeding.

  3. Risk Acknowledgment
    You acknowledge the risks of cryptocurrency trading, including price volatility and market conditions.

  4. Data Accuracy
    Ensure that all personal and transactional data you provide is accurate and up to date.

  5. User Conduct
    Abusive language, harassment, or inappropriate behavior towards other users or support staff is not tolerated.

  6. Fraud Prevention
    You must not use the platform to engage in fraudulent or deceptive activities.


Platform Features

  1. Wallet Services
    The CADA Wallet allows for multi-currency management, but users are responsible for safeguarding private keys.

  2. Exchange Services
    P2P and OTC trading services are provided, subject to liquidity and availability.

  3. Fees and Payments
    All fees associated with transactions will be disclosed prior to confirmation.

  4. Rewards and Incentives
    Participation in reward programs is subject to eligibility and terms specified on the platform.

  5. Supported Assets
    The platform supports select cryptocurrencies and tokens as listed in the service details.

  6. Withdrawal Limits
    Daily withdrawal limits may apply, and additional verification may be required for larger transactions.


Privacy and Security

  1. Data Protection
    Your personal information will be handled in accordance with our Privacy Policy.

  2. Third-Party Services
    We may integrate with third-party services. Use of such services is governed by their respective terms.

  3. Security Measures
    We implement advanced security measures, but users are responsible for protecting their own devices and accounts.

  4. Breaches and Hacks
    In the event of a security breach, we will take appropriate action, but users may still incur losses.

  5. Data Sharing
    User data may be shared with regulatory authorities as required by law.


Disputes and Liability

  1. Dispute Resolution
    Disputes arising from this agreement will be resolved through arbitration under Singapore Arbitration Rules.

  2. Limitation of Liability
    CADA Planet is not liable for any loss resulting from system downtime, market volatility, or unauthorized access.

  3. Force Majeure
    We are not responsible for delays or interruptions caused by events beyond our control, such as natural disasters.

  4. Refund Policy
    All payments and transactions are final unless otherwise stated.


Modifications and Termination

  1. Agreement Changes
    We reserve the right to modify this agreement. Continued use of the platform indicates acceptance of updated terms.

  2. Service Termination
    We may suspend or terminate accounts for violations of this agreement or inactivity.

  3. Termination by User
    Users may terminate their account at any time by contacting support.


Contact Information

For any questions or support, contact us at:
Email: [email protected]
Website: https://cadaplanet.com